Last updated: 14 August 2026
This policy applies to orders placed through zariya.ie.
Dispatch
Orders are normally prepared and dispatched within 1–2 working days after payment is confirmed. Working days exclude Saturdays, Sundays and Irish public holidays. Gift-box personalisation or unusually busy periods may require additional time; any material delay will be communicated.
Destinations, charges and estimates
| Destination | Charge below €100 | Free delivery | Estimated delivery after dispatch |
|---|---|---|---|
| Republic of Ireland | €5 | Orders of €100 or more | 3–5 working days |
| Northern Ireland | €5 | Orders of €100 or more | 3–5 working days |
| Great Britain | €9 | Orders of €100 or more | 5–7 working days |
Other EU and international destinations are not currently available. Delivery estimates are not guaranteed and may be affected by carriers, weather, seasonal volumes, customs or events outside our reasonable control.
Addresses
Customers are responsible for entering a complete and accurate delivery address. Contact us immediately if an address is wrong. We cannot guarantee changes after preparation or dispatch. Additional delivery costs caused by an incorrect or incomplete address may be charged where lawful.
Tracking, delay and non-delivery
Tracking information will be provided when the selected service supports it. If an order has not arrived within the estimated period, contact info@zariya.ie with the order number. Please do not treat a parcel as lost until the carrier’s investigation period has passed.
Great Britain, customs and import charges
Orders sent from Ireland to Great Britain may be subject to customs procedures, import VAT, duties or carrier administration charges. Unless checkout expressly states otherwise, the recipient is responsible for charges collected on import. Refusal to pay import charges may result in deduction of unrecoverable delivery, return or customs costs from any refund where lawful.
Damage
Inspect the parcel promptly and contact us as soon as reasonably possible if it is damaged, incomplete or incorrect. Include the order number and photographs of the outer packaging, shipping label and affected goods where possible. This does not limit statutory rights.
Contact
Email info@zariya.ie or telephone/WhatsApp Business +353 87 382 8311.